OVERVIEW – The Digital Professional Services Firm
Professional Services Firms like accounting firms, law firms, technological firms have found themselves in a tight spot. On one hand, the regulatory framework evolves continuously and asks for constant study and training that drain time and resources; on the other hand, clients tend to perceive the provided services as “ not evolving” and they do not acknowledge the effort focused on managing “discontinuities and turbulences” linked to the ever-changing norms and regulations. In such a scenario, the conscious adoption of solutions that dematerialize documents can be a panacea: it allows to generate efficiency in the processes, automating a series of activities (often at a low added value) to make resources available, in order to face the increasing operational scope.
- COMPEXITY in ARCHIVE management
- STRANDED COSTS
- COMPROMISED operativeness
- LOSS of COMPETITIVENESS
Dematerialization projects, that include Electronic Document Management solutions, Archiving and Legal Conservation and web accessibility for information exchange between firms and clients, are key assistance interventions of significant impact in terms of efficiency that these technologies allow on operating processes in professional firms.
A conscious adoption of dematerialization-oriented solutions can give a more competitive edge to the company over other firms that might, on the contrary, favour a traditional approach. It promotes cost reduction (if document conservation is used) and creates a potential fidelity bond with clients.