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- Market: Manufacturing / Sector: Metal industry
- Application Areas: Quality, Production, Administration - Finance and Control
Company Profile
It has always been active in the automotive market, for which mass production began, and it creates tailor-made solutions for any type of customer thanks to the specialized production of small lots, with tailor-made precision. Most products are mounted on industrial vehicles, agricultural, marine and military vehicles. The typology of the pipes that are made varies from pipes for directing fluids (hydraulic pipes, air pipes, water pipes, oil suction pipes, oil level dipstick pipes), to those for pipes for exhaust systems, passing through those dedicated to air conditioning or structural and carpentry elements (struts, platforms, hand holds). The company works in the supply and modeling of pipes, and car and truck engines. Corporate governance is family-driven but with a culture and propensity for technological innovation.
Adiuto Analysis
Our Method for Success Stories.
Criticality Highlighted (Weaknesses/Threats)
Loss of contract opportunities
Manual handling of many emails, some requests for offers were a waste of time, other important opportunities.
Need for quick answers
Requests for offers must be handled quickly to prevent customers from turning to competitors, processes must streamline activities.
Slow inter-office communication
Without a centralized system, sharing documents was limited to classic network folders that do not guarantee the consistency of deposited files and security when sharing.
Opportunity Emerged (Strength/Opportunity)
Traceability
Each production phase in the company is tracked, available in a few seconds and shared according to company access policies.
Statistics and KPIs
The customer understood that they could use a lot of the managed Information also to improve their internal efficiency.
Prospect mapping
The mapping of various customer and prospects emails, has generated prospect data, useful for commercial purposes.
Waste mapping according to the Lean approach
Identification of waste areas on which to make processes more efficient.
Defects
Time for the resolution of processing errors
Overproduction
Unnecessary production or incorrect planning
Waste of time
Waste of time in the process steps
Talent waste
Inefficient allocation of resources
Extra Processes
More work or higher quality not required
Useless Mobility
Inefficient handling of resources
Disorganization
Inefficient archiving or inventory
Transport not necessary
Unnecessary handling of products and materials
Waste of Time
The sales, production, and QA phases involved have extensive timelines, so having everything tracked in Adiuto, including emails, eliminated hours lost tracing the history of various products.
Talent Waste
The key user, owner, and QA manager wasted too much time manually managing multiple projects and searching from time to time among the emails the various requests for offers and the quality documentation produced. Adiuto enables governance and QA to streamline the business information research and management process by drastically reducing the waste of talent for vertical domain functions.
Disorganization
By tracing all the process steps, each office shares project information with whoever will have to manage the next steps. Before Adiuto, the processes were managed using mainly e-mail and phone calls as tools.
Adiuto Approach
Solutions are identified, implemented, and customized.
What
Digitization of all processes that make up the company's production chain. Trace the entire process that goes from the customer's request for an offer, to the QA documentation necessary to be able to ship the finished product.
How
- Interconnected workflows in Adiuto
- Adiuto-Outlook Integration
Who
- QA Manager
- Technical department
- Administrative office
Solutions
From customer's request for offer emails and prospects, processes are generated in Adiuto. These help to better manage all the activities to be done to verify the feasibility of the request, the offer, the request for components to suppliers, and the quality documentation related to the requested product.
Advantages
A summary of the main advantages of the Adiuto solution presented.
- Historicizing all requests
- Alerts that help keep track of requests to be handled
- Real-time sharing between the offices involved in the different processes
- Elimination of printed emails
- Creating new natively digital modules
- Collection of important data for future statistical analysis
Content and Process Management
Technological and methodological solutions for each critical process.
Processes Managed by Area
Application Areas of Process Management solutions.
Quality & Compliance
Standard processes, standard activities, controls and inspections: digital quality according to Adiuto
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Production / Research and Development
Industry 4.0 as a paradigm enabling the advantages of digital in production processes
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