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- Market: Healthcare / Sector: Private Healthcare
- Application Areas: Procurement, Compliance, Administration - Finance and Control
Company Profile
A modern, state-of-the-art specialist private clinic whose mission is the rehabilitation and long-term care of psychiatric patients and the disabled who cannot be treated at home, treating all psychophysical impairments in a residential setting. The goal is the rehabilitation of the patient, for a possible reintegration into social life.
Adiuto Analysis
Our Method for Success Stories.
Criticality Highlighted (Weaknesses/Threats)
Risk of loss of sensitive documents
Paper-based document management does not allow patients' data to be treated efficiently and with the necessary confidentiality.
Non-traceability of operations
Current management does not ensure that documents are handled only by those with appropriate permissions.
Opportunity Emerged (Strength/Opportunity)
Customer care
Offer customers a more efficient service to stand out from similar facilities, potentially increasing the number of clients.
Waste mapping according to the Lean approach
Identification of waste areas on which to make processes more efficient.
Defects
Time for the resolution of processing errors
Overproduction
Unnecessary production or incorrect planning
Waste of time
Waste of time in the process steps
Talent waste
Inefficient allocation of resources
Extra Processes
More work or higher quality not required
Useless Mobility
Inefficient handling of resources
Disorganization
Inefficient archiving or inventory
Transport not necessary
Unnecessary handling of products and materials
Waste of Time
The management of hard copy documents involves long times for the retrieval of information. Adiuto's advanced metadata enables the search and retrieval of information extremely quickly.
Extra Processes
The current system of exchanging documents by e-mail obliges workers to send a considerable number of emails. Through the digital folder managed by Adiuto, the sharing of documents eliminates the manual processes of sending emails.
Disorganization
The current document management system entails the risk of duplication or loss of information. The centralized digital management and unique classification of documents achieved through Adiuto eliminates the risk of errors and duplications.
Transport not necessary
Documents scattered between departments force staff to continually move around for long periods of time. Shared access to documents allows each department to have the necessary documentation available directly from their own offices.
Adiuto Approach
Solutions are identified, implemented, and customized.
What
Management of medical records, pharmacy warehouse supplies, administrative requirements, and external personnel.
How
A specific workflow is used to fill in a form for the admission request that involves the departments and the medical staff through notifications and document insertion requests. This is followed by the compilation of the "Digital Medical Record" with detailed families. Each time a therapy is entered into the medical record, a workflow is activated that requires procurement and/or specialized activities involving external facilities. Through specific queries, the administration divides the fees for reimbursements to the regional body.
Who
The admissions office staff, the medical staff, the administrative staff, and the pharmacy warehouse staff.
Solutions
Managing admissions and medical records digitally eliminates the need to maintain a large paper archive, since many admissions can last up to 40 years.
The use of specific workflows enables the efficient management of pharmacy warehouse supplies, administrative documents, and external personnel.
Advantages
A summary of the main advantages of the Adiuto solution presented.
- Increased communication between departments
- Organized information
- Increased security
- Reduced search times
- Greater efficiency
- Fewer errors
Content and Process Management
Technological and methodological solutions for each critical process.
Processes Managed by Area
Application Areas of Process Management solutions.
Quality & Compliance
Standard processes, standard activities, controls and inspections: digital quality according to Adiuto
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Administration / Finance and control
AFC as a component of the value chain for business simplification and support
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