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- Market: Manufacturing / Sector: Handling machines
- Application Areas: Quality, Governance, Environment and Safety, Compliance, Administration - Finance and Control
Company Profile
A historic company active in central Italy, specializing in the sale and rental of earthmoving machines. It is the exclusive distributor of the world leader in heavy vehicles for construction sites and mining activities. It has 12 distribution branches and 6 authorized workshops.
Adiuto Analysis
Our Method for Success Stories.
Criticality Highlighted (Weaknesses/Threats)
Limited investment capacity.
Loss of customer loyalty.
Opportunity Emerged (Strength/Opportunity)
The owner's desire to structure and digitize processes.
Smart digital process for managing technical reports.
Waste mapping according to the Lean approach
Identification of waste areas on which to make processes more efficient.
Defects
Time for the resolution of processing errors
Overproduction
Unnecessary production or incorrect planning
Waste of time
Waste of time in the process steps
Talent waste
Inefficient allocation of resources
Extra Processes
More work or higher quality not required
Useless Mobility
Inefficient handling of resources
Disorganization
Inefficient archiving or inventory
Transport not necessary
Unnecessary handling of products and materials
Waste of Time
Currently technicians have to wait for the preparation of spare parts by the warehouse. With the Smart Rit solution, the warehouse is notified in real time of the necessary parts that the technician will find ready when they return to the site.
Adiuto Approach
Solutions are identified, implemented, and customized.
What
CMS solution for the digitalization of technical reports.
How
The Smart Rit application allows technicians at the customer to communicate in real time to the warehouse for the spare parts needed, to find them ready upon arrival. The signature on a mobile device allows dematerialization and total validation of the process.
Who
The logistics and technical area will benefit from the digitization of processes in terms of saving time.
Solutions
The technician involved in repair or maintenance will find the customer data already entered. Once the preliminary verification has been carried out, it will select the spare parts necessary for the intervention and save the change to the Rit. A workflow in will assign the warehouse manager the task of preparing the package of necessary parts, so that the technician finds them ready upon his return to the premises.
Advantages
A summary of the main advantages of the Adiuto solution presented.
- Elimination of wait times
- Natively digital process
- Use of personal mobile devices
Content and Process Management
Technological and methodological solutions for each critical process.
Processes Managed by Area
Application Areas of Process Management solutions.
Human Resources / Environment and security
Job security, Qualifications, and Training. The person at the heart of digital transformation
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Governance & GDPR
Governing the company by integrating regulations into processes and simplifying the organization
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Administration / Finance and control
AFC as a component of the value chain for business simplification and support
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